Privacy Policy

Effective Date: June 1, 2026

Alamea Hawaii LLC ("Alamea," "we," "us," or "our") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our wholesale website, apply for a wholesale account, place an order, contact us, or otherwise interact with us.

This Privacy Policy applies to the Alamea Hawaii LLC wholesale website and related business communications. It is intended for wholesale customers, business representatives, website visitors, and other individuals who interact with Alamea Hawaii LLC.

We may collect information directly from you, automatically through our website, and from business-related sources when needed to operate our wholesale business.

We may collect information such as:
    • Name
    • Business name
    • Job title or business role
    • Email address
    • Phone number
    • Billing and shipping address
    • Wholesale account application details
    • Resale certificate or tax documentation
    • Order history
    • Payment-related information
    • Customer service messages
    • Product inquiries and other communications

We may also collect information needed to review wholesale account eligibility, verify business information, manage account access, process orders, and provide customer support.

When you visit our website, we may automatically collect certain information, such as:
    • IP address
    • Browser type
    • Device information
    • Pages viewed
    • Date and time of visit
    • Referring website
    • Website activity
    • Cookie or similar tracking information

This information helps us operate the website, improve performance, understand website activity, protect against fraud, and improve the customer experience.

Payments may be processed by third-party payment providers. Alamea Hawaii LLC does not intend to store full credit card numbers or complete payment credentials on its own systems unless specifically stated otherwise.

Payment providers may collect and process payment information according to their own privacy and security practices.

We may use the information we collect to:
    • Review and manage wholesale account applications
    • Verify business and resale information
    • Process, fulfill, and ship orders
    • Provide invoices, order confirmations, and account communications
    • Respond to customer service requests
    • Manage returns, exchanges, product questions, and order support
    • Maintain website security and account access
    • Detect, prevent, and address fraud, misuse, or unauthorized activity
    • Improve our website, products, services, and customer experience
    • Send business updates, product information, or marketing communications
    • Maintain business, tax, accounting, and legal records
    • Enforce our policies, terms, and agreements
    • Comply with applicable legal and regulatory obligations

We may also use information for other purposes disclosed at the time of collection or with your consent when required.

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, improve performance, understand traffic, and support marketing or advertising activities.

Cookies are small files placed on your browser or device. You may be able to adjust your browser settings to refuse or remove cookies. Some website features may not work properly if cookies are disabled.

If we use analytics, advertising, or similar tools, those providers may collect information about your activity on our website and other websites over time, subject to their own privacy policies.

We may share information with trusted third parties when needed to operate our business, provide services, process orders, or comply with legal obligations.
These third parties may include:
    • Website hosting providers
    • E-commerce platform providers
    • Payment processors
    • Shipping and fulfillment providers
    • Email and communication service providers
    • Analytics and website performance providers
    • Fraud prevention and security providers
    • Account verification or business service providers
    • Professional advisors, such as accountants, attorneys, and consultants
    • Government, tax, legal, or regulatory authorities when required

We do not sell personal information for money.

We may share limited website activity information through cookies or similar technologies if we use analytics, advertising, or marketing tools. Where required by law, we will provide applicable privacy choices.

We may send wholesale customers and business contacts emails about products, promotions, account updates, trade information, or other business-related matters.

You may unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us.

Even if you unsubscribe from marketing emails, we may still send transactional or account-related communications, such as order confirmations, invoices, payment notices, shipping updates, policy updates, or customer service messages.

Wholesale customers are responsible for keeping account, billing, shipping, contact, and payment information accurate and current.

You are responsible for maintaining the confidentiality of your account login information and for activity under your account.

Please notify us promptly if you believe your account has been accessed without authorization.

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online system, payment method, or electronic transmission is completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.

We keep information for as long as reasonably necessary to operate our business, manage wholesale accounts, fulfill orders, provide customer service, maintain records, comply with legal and tax obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of information, the reason it was collected, legal requirements, and business needs.

You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable law and business record requirements.

Depending on where you live, you may have additional privacy rights, such as the right to know what information we collect, request deletion, request correction, opt out of certain sharing, or limit certain uses of sensitive personal information.

We may need to verify your identity or authority before responding to a privacy request.

To submit a privacy request, please contact us using the information listed below.

This section applies only where California privacy law applies to Alamea Hawaii LLC.

California residents may have certain rights regarding personal information, including the right to know, access, correct, delete, opt out of certain sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising applicable privacy rights.

We may use these categories of information for the purposes described in this Privacy Policy, including account review, order processing, customer service, website operation, fraud prevention, business recordkeeping, marketing, and legal compliance.

We may disclose these categories of information to service providers, vendors, payment processors, shipping providers, e-commerce platforms, professional advisors, and legal or regulatory authorities as needed.

We do not sell personal information for money. If our use of cookies, analytics, advertising, or similar technologies is considered a "sale" or "sharing" under applicable California law, California residents may have the right to opt out.

To exercise California privacy rights, please contact us at:
    • Email: service@alameahawaii.com
    • Phone: +1 (808) 922-5333
    • Mail: 2250 Kalakaua Ave Ste 405, Honolulu, HI 96815

Our wholesale website is intended for business use and is not directed to children.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.

Our website may contain links to third-party websites, platforms, payment providers, shipping providers, social media pages, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites or services. Please review the privacy policies of those third parties before providing information to them.

Alamea Hawaii LLC is based in the United States.

If you access our website from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate. These locations may have privacy laws that differ from those in your location.

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, legal requirements, or privacy practices.

The updated version will be posted on this page with a revised effective date.

For questions about this Privacy Policy or to submit a privacy request, please contact us.